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FAQ's

Fees & Costs
Course costs vary between programs. A full schedule of fees is available with each specific course outline. You will have a choice to pay in full or alternatively there are easy monthly and weekly payment plans available, with a deposit that will be due upon registration.

Fees can be paid via bank transfer or through a secure payment gateway on our site.

If you have any questions about payments or fees please Contact Us and we will assist you in a flash.

How Can I Pay?

Fees can be paid directly to us via bank transfer, Paypal or with your Visa or Master Card through a secure payment gateway on our site.

We accept Visa and Master Card payments from every county in the world. You will be billed in NZ Dollars.

Payment options and details will be provided to you with your invoice if you are enrolling in a professional programme.

If you are enrolling in a Junior Chef or Short Course programme, you will be able to proceed directly to checkout on our website.

If you have any questions about payments or fees please Contact Us and we will assist you in a flash.

How Long do I Have to Complete my Course?
Each course has their own timelines outlined in the program details and they vary from course to course depending on the one you have decided to take. Because you can work at your own pace, it is possible to complete the course before the closing date, but unfortunately not after the closing date.

If you are looking for more information about our courses, please feel free to browse the menu.

Can I Do the Lessons In any Order I Like?
Our programs have been skillfully designed by some of the most experienced Chefs. To ensure that our students get complete benefit from each module and build their techniques correctly, it is essential to complete the lessons set out in the course in the exact order they have been set out.
Can I Skip Lessons?
No lessons in any module or program can be skipped. It is essential to complete every single lesson in the order they have been set out before starting with the next lesson or module in the program.
Will my Qualification be Recognised in the Industry?
All of our Professional Cooking Courses are certified by City & Guilds.

City & Guilds (UK) (No 843257) is the United Kingdom’s leading vocational awarding body, offering more than 500 qualifications in over 28 industry sectors, through 8500 approved centers in around 100 countries worldwide.

For all of our Short Courses as well as the Junior, Mini Chef and Home School Courses, you will receive a Digital Badge and a Certificate of Achievement from International Culinary Studio.

It is only our Professional Courses that will be Internationally Industry Recognised.

Will my Qualification be Internationally Recognised?
All of our Professional Culinary Programs at International Culinary Studio are internationally recognised and accredited by City & Guilds.
Will I Have Access to a Chef Instructor?
Yes, you will be introduced to your online Chef Instructor when you have been enrolled on the course.

You will be able to get in touch with your Chef Instructor using your Student Log in whenever you need assistance or information. Your Instructor will also check in on you on a regular basis.

Please do take your time zone into consideration in regards to communication times with your Chef Instructor.

Can I Do my Course on a Handheld Device?
Yes! You can download the Canvas App – your Learner Management System -which is available at the Appstore or Google Play.
How Will I Gain Practical Experience by Doing an Online Course?
In your course material you will be guided through the practical aspects of the course and be expected to practice these in a reasonably resourced kitchen.

You will be able to access live streaming, webinars and video clips of various cooking activities.

You will be guided through practical tasks by your study guides and online recipe textbook, and will need to submit various forms of evidence to your International Culinary Studio Chef Instructor, who will assess your work and assist you wherever necessary.

These aspects of the practical side of your course will prepare you for your Summative Practical Assignments, with your Mentor Chef (who you will appoint) and your Internship.

What are the Minimum Enrolment Requirements?
In order to successfully complete a Professional Qualification, you will need to:

  • Be 16 years of age, or older
  • Have successfully completed 10 years of schooling
  • Be working in, or be able to work part time, at least a minimum number of hours in a commercial kitchen to meet the City & Guilds Criteria – per course.
  • Be able to read and communicate in English
  • International Students – IELTS score of 5.5, with no less than 5.0 per band
  • Have access to the internet, e-mail (with a valid e-mail address), a scanner, a printer and a digital photographic device
  • Have access to a reasonably equipped kitchen
  • Be computer literate with the ability to upload and download documents and photographs / video clips.
  • Be able to travel to your closest City & Guilds examination centre to write your final exam/s, if this option is considered.

Short Course Requirements

  • Be 16 years of age, or older
  • Have access to the Internet
  • Have access to a reasonably equipped kitchen
  • Be computer literate with the ability to upload and download documents and photographs / video clips
  • Be able to read and communicate in English

Junior Chef Course Requirements

  • For ages 8 -16
  • Have access to the Internet
  • Have access to a reasonably equipped kitchen
  • Be computer literate, or have the assistance with someone who is computer literate – with the ability to upload and download documents and photographs / video clips
  • Be able to read and communicate in English
  • English Requirements : We recommend an IELTS score of 5.5

Home School Course Requirements

  • Be 13 years old and up to 19 years
  •  Have a minimum of 9 years schooling to start with the first module.
  • If English is not your first language, you will be required to provide evidence of your English Language skills.
  • You must be studying at a school which teaches in English and have a good understanding of English. (Cancellations will not be considered due to not being able to understand the course content)
  • English Requirements : We recommend an IELTS score of 5.5
Will I Have to Write Tests or Exams?
Yes, you will be expected to submit formative assignments / tasks for both the theoretical and practical elements of your studies.

You will also submit summative practical assignments / tasks, which you will do in front of a Mentor Chef, Assessor for assessment.

These are submitted at various stages during the course in order for your International Culinary Studio Chef Instructor to assess your comprehension and ability, and to guide you towards your final examination, which is held at the City & Guilds examination centre nearest to you.

Where Do I Take my Exams?
All of our Professional Qualifications are approved by City & Guilds and all exams are written at an approved examination centre.

You will be advised of the City & Guilds exam venue closes to you with their approval, and in turn, be registered to write at that exam venue. You will not need to visit the exam venue before this time as your course is done online.

City & Guilds has more than 10 000 training centres across the world that are suitable for invigilated examinations.

You can find out more about your closest examination centre on the City & Guilds website HERE. Use the top right hand search bar to find your location.

How Do I Submit my Assignments and Tasks?
All students have a unique profile on our Student Portal where they have access to their study material, assignments, the Chef Instructor and the Student Administrator.  It is via this system that assignments / tasks will be either done online, or downloaded, completed, uploaded for marking.

If you have any questions about how your assignments are submitted, Contact Us and we assist you with the information you need.

When Do I Receive my Study Material?
Your study material will be immediately available to you online once you have completed the registration process and your fees have been paid.

As you progress through a study unit, and reach the specified outcomes for that unit, the following unit will be made available for you.

If you have a question about fees, the registration period or anything about the study material, Contact Us and we will assist you with what you need to know.

What Ingredients Do I Have to Buy?
You will receive a full list of ingredients required for each practical assignment of your study units with your course material. So you will know exactly what you need in advance and can plan ahead.
What is the Kitchen Brigade?
The Kitchen Brigade aka the typical hierarchical structure in the kitchen is set out as follows:

Executive Head Chef is in charge of everything from the menu creation to staff management and quality control.  This is the highest level a Chef can achieve.

Sous Chef is the second in command to the Executive Head Chef and may be required to stand in for the Executive Head Chef from time to time.  The Sous Chef may be responsible for staff rosters and similar responsibilities.

Chef de Partie is in charge of a particular section of the kitchen/production such as grill, sauces or roast.

Commi Chef is immediately below the Chef de Partie and is the apprentice Chef of the kitchen/establishment.

Will I Be able to Have Contact with any Other Students at International Culinary Studio?
Yes, you will be part of an online forum via the student portal.  In addition, we try to make your learning experience as much fun as possible and have therefore introduced interactions on various Social Media platforms.
Can I get a Credit or Exemption for any Previous Qualifications?
Yes, this would be possible if the qualification forms part of the relevant City & Guilds qualification.  This however, would be assessed on – an individual basis upon registration using our Recognition of Prior Learning (RPL) Process.

If you have any questions about previous qualifications, Contact Us and we will assist you with everything you need to know.

What is a Formative and Summative Assessment?
Formative assessments are generally used to monitor a student and to provide the student with feedback that can assist him/her in achieving the final qualification, i.e. it forms part of the preparation for a final examination or assessment.

Summative assessments have much higher ‘stakes’ and are generally used at the end of an instructional unit by comparing it against some standard or benchmark.

International Students
International Students living outside of New Zealand:

As International Culinary Studio is an online culinary Programme, all students living outside of New Zealand are able to complete their programme in their home country. They have the option of City & Guilds External Examination if they attend a City & Guilds Examination Centres close to them in the Pacific Region. This programme will require them to complete a number of hours in a commercial kitchen to meet the full programme requirements.

Alternatively they can complete a Certificate of Achievement, which is merely a statement of results on successful course completion.

International Students currently living in New Zealand.

Students will be required to provide proof of the right to live, work and study in New Zealand. All our programmes require work experience and thus you will need to be able to legally work in a commercial kitchen during your programme.

International Culinary Studio, does not help students apply for study visas or provide International Students with the ability to apply for a study visa as there are no requirements to be living in New Zealand to complete our programme of study.

International Students are required to provide and keep us up to date with emergency contact number(s) and details for next of kin.