FAQ's

Fees & Costs

Course costs vary between programmes. A full schedule of fees is available with each specific course outline. You will have a choice to pay in full or alternatively there are easy monthly and weekly payment plans available, with a deposit that will be due upon registration.

Fees can be paid via bank transfer or through a secure payment gateway on our site.

All enrolments on the New Zealand Qualifications will be paid into the Public Trust Account. Details will be provided on registration.

If you have any questions about payments or fees please Contact Us.

How Can I Pay?

Fees can be paid directly to us via bank transfer, Paypal or with your Visa or Master Card through a secure payment gateway on our site.

We accept Visa and Master Card payments from every county in the world. You will be billed in New Zealand Dollars in New Zealand, Australian Dollars in Australia and US dollars for the rest of the world. (the reason for the different fees is to cover the additional bank fees for international payment received by us)

Payment options and details will be provided to you in your invoice if you are enrolling in a professional programme.

If you are enrolling in a Junior Chef or Short Course programme, you will be able to proceed directly to checkout on our website.

If you have any questions about payments or fees please Contact Us .

Can I Complete my Course Earlier Than The Allowed Time?

We charge a monthly fee which varies per course and this can be paid in advance, until successful course completion of a course. Our Chef Instructors are available to help you to complete the course in the allowed time. Should you fall behind, please do contact us for assistance on the best way to complete your studies.

What If I Don't Complete My Course In The Allowed Time

We charge a monthly fee of $200 per month, paid in advance, until successful course completion of a course. Our Student Support is available to help you to complete the course in the allowed time. Should you fall behind, please do contact us for assistance on the best way to fast track your studies.

Can I Do the Lessons In any Order I Like?
Our programs have been skillfully designed by some of the most experienced Chefs. To ensure that our students get complete benefit from each module and build their techniques correctly, it is essential to complete the lessons set out in the course in the exact order they have been set out.
Can I Skip Lessons?
No lessons in any module or program can be skipped. It is essential to complete every single lesson in the order they have been set out before starting with the next lesson or module in the program.
Will my Qualification be Recognised in the Industry?

International Culinary Studio offers 2 recognised qualifications for the Hospitality Industry.

NZQA – These are the New Zealand recognised qualifications which most New Zealand establishments regard as the industry standard in New Zealand and as internationally New Zealand has an excellent reputation for its qualifications, are well recognised globally as well. We currently offer Level 4 and Level 5 in Culinary Arts.

City & Guilds (UK) (No 843257) is the United Kingdom’s leading vocational awarding body, offering more than 500 qualifications in over 28 industry sectors, through 8500 approved centres in around 100 countries worldwide. We currently offer 4 of their Culinary Arts programmes.

The Short Courses, Junior Chef and Home School Courses successfully completed programmes will receive a Digital Badge and a Certificate of Achievement from International Culinary Studio.

Will my Qualification be Internationally Recognised?

All of our Professional Culinary Programmes at International Culinary Studio are internationally recognised and accredited by City & Guilds.(UK). City & Guilds qualifications are recognised by Worldchefs, WACS (World Association of Chefs’Societies) as the benchmark for Culinary professionals globally.

Will I Have Access to a Chef Instructor?
Yes, you will be introduced to your online Chef Instructor when you have been enrolled on the course.

You will be able to get in touch with your Chef Instructor using your Student Log in whenever you need assistance or information. Your Instructor will also check in on you on a regular basis.

Please do take your time zone into consideration in regards to communication times with your Chef Instructor.

Can I Do my Course on a Handheld Device?

Yes! For the short courses and junior chef programmes. You can download the Canvas App – your Learner Management System -which is available at the Appstore or Google Play.

For the Professional Programmes we recommend you have access to a computer. The app will enable you to access the checkpoints, quizzes, your module outline and some of the videos. Please note that not all course material on the professional programmes can be accessed via the app on a handheld device, and you will need a computer to upload your videos onto the Learner Management System.

How Will I Gain Practical Experience by Doing an Online Course?

In your course material you will be guided through the practical aspects of the course and be expected to practice these in a reasonably well resourced kitchen.

You will be able to access live streaming, webinars and video clips of various cooking activities.

You will be guided through practical tasks by your study guides and online recipe videos, and will need to submit various forms of evidence to your International Culinary Studio Chef Instructor, who will assess your work and assist you wherever necessary.

Professional Programmes require you to work in the industry in a commercial kitchen with a Mentor Chef (who you will appoint) and your Industry Practical’s which will be logged in a logbook or work diary.

What are the Minimum Enrolment Requirements?

In order to successfully complete a Professional Qualification, you will need to:

  • Be 16 years of age, or older
  • Have successfully completed 10 years of schooling
  • Be a New Zealand Citizen or Resident for the NZQA Programmes Level 4 and 5
  • Be working in, or be able to work part time, at least a minimum number of hours in a commercial kitchen to meet the City & Guilds Criteria – per course.
  • Be able to read and communicate in English . You may use Google translate to change your course material into 104 different languages, however your assignments will need to be submitted in English.
  • Have access to the internet, e-mail (with a valid e-mail address), a scanner, a printer and a digital photographic device
  • Have access to a reasonably well equipped kitchen
  • Be computer literate with the ability to upload and download documents and photographs / video clips.
  • Be able to travel to your closest City & Guilds examination centre to write your final exam/s, if this option is considered.

Short Course Requirements

  • Be 16 years of age, or older
  • Have access to the Internet
  • Have access to a reasonably well – equipped kitchen
  • Be computer literate with the ability to upload and download documents and photographs / video clips
  • Be able to read and communicate in English – You may use Google translate to change your course material into 104 different languages, however your assignments will need to be submitted in English.

Junior Chef Course Requirements

  • For ages 8 -16
  • Have access to the Internet
  • Have access to a reasonably well-equipped kitchen
  • Be computer literate, or have the assistance with someone who is computer literate – with the ability to upload and download documents and photographs / video clips
  • Be able to read and communicate in English. You may use Google translate to change your course material into 104 different languages, however your assignments will need to be submitted in English.

Home School Course Requirements

  • Be 13 years old and up to 19 years
  • Have a minimum of 8 years schooling to start with the first module.
  • Be able to read and communicate in English. You may use Google translate to change your course material into 104 different languages, however your assignments will need to be submitted in English.

Please note: Cancellations will not be considered due to not being able to understand the course content.

Will I Have to Write Tests or Exams?

Professional Programmes:

Yes, you will be expected to submit formative assignments / tasks for both the theoretical and practical elements of your studies. These are in the form of checkpoints and quizzes. Assignments and essay type questions which involve research and feedback.

You will also submit summative practical assignments / tasks, some which you will be completed in front of a Mentor Chef/Evidence Gatherer and or an assessor for assessment.

These are submitted at various stages during the course in order for your International Culinary Studio Chef Instructor to assess your comprehension and ability, and to guide you towards your final examinations, which is held at the City & Guilds examination centre nearest to you. (This includes the New Zealand Level 4 and 5 Qualifications)

Short Courses, Junior Chef and Home School Programmes:

You will be expected to complete checkpoints and quizzes throughout your programme which are self-marking and you have 3 opportunities to better your score on most of them.

Where Do I Take my Exams?

All of our Professional Qualifications are approved by City & Guilds and all exams are completed at an approved examination centre.

You will be advised of the City & Guilds exam venue closest to you with their approval, and in turn, be registered to write at that exam venue. You will not need to visit the exam venue before this time as your course is completed online.

You can find out more about your closest examination centre on the City & Guilds website HERE. Use the top right hand search bar to find your location. International Culinary Studio also arranges examination centres in most city centres where we have students around that Pacific Basin.

How Do I Submit my Assignments and Tasks?
All students have a unique profile on our Student Portal where they have access to their study material, assignments, the Chef Instructor and the Student Administrator.  It is via this system that assignments / tasks will be either done online, or downloaded, completed, uploaded for marking.

If you have any questions about how your assignments are submitted, Contact Us and we assist you with the information you need.

When Do I Receive my Study Material?
Your study material will be immediately available to you online once you have completed the registration process and your fees have been paid.

As you progress through a study unit, and reach the specified outcomes for that unit, the following unit will be made available for you.

If you have a question about fees, the registration period or anything about the study material, Contact Us and we will assist you with what you need to know.

What Ingredients Do I Have to Buy?
You will receive a full list of ingredients required for each practical assignment of your study units with your course material. So you will know exactly what you need in advance and can plan ahead.
What is the Kitchen Brigade?
The Kitchen Brigade aka the typical hierarchical structure in the kitchen is set out as follows:

Executive Head Chef is in charge of everything from the menu creation to staff management and quality control.  This is the highest level a Chef can achieve.

Sous Chef is the second in command to the Executive Head Chef and may be required to stand in for the Executive Head Chef from time to time.  The Sous Chef may be responsible for staff rosters and similar responsibilities.

Chef de Partie is in charge of a particular section of the kitchen/production such as grill, sauces or roast.

Commi Chef is immediately below the Chef de Partie and is the apprentice Chef of the kitchen/establishment.

Will I Be able to Have Contact with any Other Students at International Culinary Studio?
Yes, you will be part of an online forum via the student portal.  In addition, we try to make your learning experience as much fun as possible and have therefore introduced interactions on various Social Media platforms.
Can I get a Credit or Exemption for any Previous Qualifications?

Yes, this would be possible if the qualification forms part of the relevant City & Guilds or New Zealand qualification.  This however, would be assessed on – an individual basis upon registration using our Recognition of Prior Learning (RPL) Process.

If you have any questions about previous qualifications, Contact Us and we will assist you with everything you need to know. You cannot however claim more than a certain % for RPL with us and this will be discussed on an individual basis.

What is a Formative and Summative Assessment?

Formative assessments are generally used to monitor a student and to provide the student with feedback that can assist him/her in achieving the final qualification, i.e. it forms part of the course programme and preparation for a final examination or assessment.

Summative assessments are usually at the end of each module and used at the end of an instructional unit by comparing it against a City & Guilds standard. For the New Zealand Qualifications, you are assessed against graduate student profiles. These ensure all students completing a programme result in a similar level of ability at the end of their programme.

International Students

International Students living outside of New Zealand:

As International Culinary Studio is an online culinary Programme, all students living outside of New Zealand are able to complete their programme in their home country. They have the option of City & Guilds External Examination if they attend a City & Guilds Examination Centres closest to them in the Pacific Region. This programme will require them to complete a number of hours in a commercial kitchen to meet the full programme requirements.

Alternatively they can complete a Certificate of Achievement, which is merely a statement of results on successful course completion.

International Students currently living in New Zealand who do not have residency or citizenship.

Unfortunately we cannot offer any full time programmes to International Students living or working in New Zealand. For further information we recommend you contact Immigration New Zealand.

Is There A Free Trial To Experience Studying With International Culinary Studio?

Yes, we have a free trial programme which takes a few hours to complete. It can be found by signing up on the link below:

https://www.internationalculinarystudio.com/product/free-trial

Can I complete the course in my home language?

Yes, we have a free trial programme which takes a few hours to complete. It can be found by signing up on the link below:

https://www.internationalculinarystudio.com/product/free-trial

Does International Culinary Studio offer and support students through emotional or mental health issues during study?

Yes, through our partnership with the Restaurant Association, students have access to an amazing network of health professionals during their course. Please contact us or refer to your student handbook for more information.